Legal
Privacy Policy
This policy explains what information Letting Go Center, LLC (“Letting Go Center,” “we,” “us”) collects through lettinggocenter.com, our Release exercises, our sessions, and the Let Go mobile app, and how we use it. We collect as little as we need, we don’t sell personal information, and we don’t use it for advertising.
What we collect
- Email signups. When you join a waitlist or mailing list, we store your email address, which list you joined, and the page you signed up on.
- Team inquiries. When you ask about Let Go for Teams, we store your name, work email, company, team size and any message you send.
- Memberships and payments. Payments are processed by Stripe. Stripe receives your card details; we never see or store your full card number. We receive your name, email, membership plan and payment status from Stripe.
- Release Journal. What you type into the exercises, and anything you write in your Release Journal, is saved in your browser. If you’re signed in, it is also saved privately to your account so your journal is available on all your devices. Only you can see it; we never share it or use it for anything else, and you can ask us to delete it at any time.
- Your account. If you create a Letting Go Center account (on the website, in Release, or in the Let Go app), we store your email address and, if you give it, your name. Sign-in uses one-time codes sent to your email; we don’t store passwords.
- Practice activity. When you’re signed in, we record which exercise or session you did, when, how long it lasted, and any 0–10 intensity ratings you choose to give, so you can see your streak and progress on every device. We do not record what you type into the Release exercises.
- Basic technical data. Our hosting provider (Vercel) keeps standard server logs, such as IP address, browser type and the pages requested, to run and secure the site.
Company and team access
If you use Let Go through your employer, your employer receives anonymous, aggregated reports only, such as the number of people who joined and the total sessions played. We do not tell your employer which sessions you listened to, when you listened, or anything you share with us.
How we use information
- To send what you asked for, such as a launch announcement or a reply to your inquiry.
- To run memberships, the app, and your practice history.
- To keep our services secure and working.
You can unsubscribe from any email we send at any time.
Who we share it with
We share information only with the service providers that help us run Letting Go Center, and only as needed for that purpose: Stripe (payments), Vercel (website hosting), Neon (our database and sign-in service), and, for event sign-ups, Meetup and Eventbrite under their own privacy policies. We may also disclose information if the law requires it.
How long we keep it
We keep signup and account information for as long as you stay on our list or keep an account, and delete it when you ask us to, unless we need to keep a record for legal or accounting reasons (for example, payment records).
Your choices
You can ask us to show you, correct, or delete the personal information we hold about you. Email LettingGoCenter@gmail.com and we’ll respond as soon as we can.
Children
Our services are meant for adults. We don’t knowingly collect information from children under 13. If you believe a child has given us information, contact us and we will delete it.
Changes
If we change this policy, we’ll update the date at the top of this page. For significant changes, we’ll tell people on our mailing list.
Contact
Letting Go Center, LLC
1030 6th Avenue, 5th Floor, New York, NY 10018
LettingGoCenter@gmail.com